Privacy Policy

Last updated: September 2026

This Privacy Policy explains how Tiam John Agency ("we," "us," or "our") collects, uses, and protects information when you visit tiamjohnagency.com or book a strategy call with us. By using this site or booking a call, you agree to the practices described below.

1. Information We Collect

When you book a strategy call or otherwise contact us, we may collect:

Your name, email address, and phone number
Your business name and basic business details (e.g., annual revenue range, licensing/insurance status) provided on our booking form, used to tailor our strategy call to your business
Any information you choose to share with us during a call or over email

We may also automatically collect basic technical information when you visit our site, such as your browser type, device type, and general location, typically through standard analytics and advertising tools (for example, Google Analytics or the Meta Pixel).

2. How We Use Your Information

To schedule, confirm, and remind you about strategy calls
To evaluate whether our services are a good fit for your business
To communicate with you about our services, including by email, text message, or phone, where you have not opted out
To improve our website and marketing
To comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We share information only with the service providers that help us run our business, including our scheduling and video-conferencing tools, our CRM/marketing automation platform (GoHighLevel), Google (Calendar), and our advertising platforms (such as Meta). These providers process your information on our behalf and are contractually restricted from using it for their own purposes.

4. Cookies and Tracking Technologies

Our site may use cookies and similar technologies to understand site traffic and measure the performance of our advertising. You can control cookies through your browser settings; disabling them may affect how the site functions.

5. Data Retention

We retain your information for as long as reasonably necessary to provide our services, maintain business records, and comply with legal obligations, after which it is deleted or anonymized.

6. Your Rights and Choices

You may ask us to access, correct, or delete the personal information we hold about you, or opt out of marketing emails or text messages at any time, by contacting us at the email below.

7. Children's Privacy

Our services are directed at business owners and are not intended for individuals under 18. We do not knowingly collect information from children.

8. Data Security

We use reasonable administrative and technical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Continued use of our site after changes take effect constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at tiamjohnagency@gmail.com.